All orders are processed in 2-5 working days.
Your orders will be dispatched Monday – Friday any orders placed over the weekend will be dispatched on the next working day.
Orders placed on Saturday, Sunday and UK Bank Holidays will be dispatched on the next working day.
Domestic Orders - UK
For All domestic orders in the UK Royal Mail will be used. UK domestic orders take 2-5 working days for delivery
Tracking number will be issued once your order has been processed and you will be updated of this tracking number via the chosen email given on order.
For International Orders, please allow 5-10 working days (does not include weekends or holidays), with the exception of the courier being delayed this can go up to 15 working days.
Shipping costs are calculated at checkout.
We are not responsible for refunds if:
- Packages are refused due to high duties and taxes
- Packages are not picked up by the recipient at the local handling facility
- Packages can not clear customs because of restrictions
- Items that are missing because they are confiscated by customs
- Inaccurate or incomplete shipping address.
Regrettably, we cannot be held responsible for any delivery or postage delays that arise from unsuspecting issues beyond our control, courier issues and postal strikes, incorrect addresses and acts of God.
We do not accept returns on our Yoni Eggs due to their intimate nature.
We are happy to accept returns on our other products that are unopened, not damaged and still in their original packaging.
We do not offer prepaid postage for returns
Please email email@example.com or via the contact us page.. with your order number and email address and we access your return and provide our return address.