Our products are handmade in small batches, so processing can take up to 10 working days, especially during busy periods.

Once dispatched, UK orders typically arrive within 2–5 working days depending on your chosen shipping method.

Yes, we ship worldwide 🌍

International delivery times vary by country but usually take 5–15 working days after dispatch.

Please note: customs fees, duties, or taxes may apply depending on your location.

Once your order has been dispatched, you will receive a shipping confirmation email with your tracking number.

You can also track your order using the below link that will also be on your order confirmation;

Manage / Track Your Order

If you haven’t received one, please check your spam/junk folder.

If you’ve entered the wrong address, please update it as soon as possible using our tracking portal here:

Manage / Track Your Order

You can change your address before your order has been dispatched.

Once your parcel has been shipped, we are unfortunately unable to make any changes.

If an order is returned to us due to an incorrect address, additional charges may be incurred to have the order reshipped, so please always double-check your details at checkout — but we understand mistakes can happen and we’re here to help where we can.

Due to the nature of our products, we do not accept returns or exchanges on any items for hygiene and safety reasons.

Please make sure you read the product descriptions carefully before purchasing.

For more information you can see read our Refund policy; Refund Policy

If your order arrives damaged, please report the issue using our support portal here:

Track / Manage Your Order

You’ll be able to upload photos and details so our team can review and resolve it as quickly as possible.

Please report any damage within 48 hours of receiving your parcel.

Orders can only be cancelled or changed before they are processed.

Once your order has been prepared or dispatched, we are unable to make any changes.

Please email: help@yoniyoni.shop asap and we try our best to accommodate any changes.

We accept all major payment methods including:

• Debit & credit cards
  
• PayPal
  
• Klarna / Clearpay (if enabled on your store)
  
• Apple Pay / Google Pay
  

Shipping carriers may experience delays, especially during peak seasons.

Please allow extra time for your parcel to arrive.

If your order has not arrived within 15 working days (UK) or 25 working days (International), please use the below link to report an issue and we’ll investigate;

Manage / Track Your Order

You can reach us through our Contact Us page Contact Us or by emailing us directly at help@yoniyoni.shop.

Our team aims to respond within 48–72 hours during business days.

You can manage your subscription anytime through your Yoni Yoni account portal.

Simply log in to your account on our website and select “Manage Subscription” to:

You also click the Link

• Update your delivery schedule
  
• Skip a month
  
• Change your product
  
• Update your payment method
  
• Cancel your subscription
  

If you need help accessing your account or making changes, email us at help@yoniyoni.shop and we’ll be happy to assist you.

Allergy & Safety Information

Our products are nut-free and vegan-friendly, but we understand that everyone’s skin is different. If you’re trying our products for the first time, we strongly recommend performing a patch test on a small area of skin and waiting 24 hours to check for any sensitivity or reaction.

Please note:

The statements regarding our products have not been evaluated by the Food and Drug Administration, and the efficacy of these products has not been confirmed through FDA-approved research. Our products are not intended to diagnose, treat, cure, or prevent any disease. All information provided is not a substitute for professional medical advice. Always consult your healthcare practitioner regarding any concerns, potential interactions, or complications before use.

Yoni Yoni cannot be held responsible for any adverse reactions caused by the herbs or ingredients included in our formulations. If you have known allergies or sensitivities to any listed ingredients, please avoid using the product. If irritation occurs at any time, discontinue use immediately.

EU/non-EU Agriculture. GB-ORG-06